- Administration can see all customers’ new booked parcels in admin side.
- Administration can assign Pickup Rider for “New Booked” & “Ready for Pickup” statuses, and generate “Pickup Run Sheet” printout.
- The Rider will go to customer, get the parcels, give the receiving.
- Rider will come back to office, scan barcodes (which were generated when customers booked parcels and printed invoice with barcode. and stick with parcel)
- Rider will scan all parcels, and mark status “Parcel Received at office”. With this status update, all the consignees (the receivers of the parcels) will receive mobile SMS with order number, tracking number and site URL to track.
- Now if the parcels are for same city delivery, Admin will generate “Delivery Run Sheet” print out. Give the delivery run sheets to the delivery riders, they will go to customers door step, give them parcels, and get signatures on the “Delivery Run Sheet” Print out.
- IF the parcel is out station, the admin will scan all out station parcels, and mark status “Parcel in transit to destination” or will generate Manifest for other branch, if you have multi branch system.
- Once that is received by out station user, he will scan all parcels and mark status “Received at destination” or Other branch will DE-Manifest and assign delivery rider for delivery.
- Riders will scan and mark delivery status.
- If the Consignee (The Receiver) is not available, the Rider/Driver can mark status with reason.
- If the Consignee (The Receiver) refuse to receive the parcel, the Rider/Driver mark the status “Refused by Consignee”
- Then office will receive the parcels from then and forward back to origin branch with status “Parcel returned to origin branch“
- Origin branch will receive the parcel and update status “Received at origin branch“
- Then They will forward the parcel to Shipper and mark the status “Returned to Shipper“
Next Stage is payment settlement between Shipper and Your Company.
